A legacy of fast,
seamless payments.

Kenswitch is an innovative ecosystem of payment
systems dedicated to simplifying transactions.

35

Over 35 Bank and
Sacco Partners

35000

35K+ Domestic Merchant
POS terminals

50000

50K+ Agent Banking
Outlets

2500

Over 2,500 ATMs
Countrywide

Our Story and Legacy

For over two decades, Kenswitch has been a stable and reliable partner for commercial banks, insurance companies, and financial service providers. We offer a robust payment network, ensuring our experience provides seamless access to financial services. Our commitment is to leverage this heritage and expertise to enhance financial inclusion and the efficiency of Kenya's payments ecosystem. Kenswitch also offers online services for resolving transaction issues. Since its founding in 2002, Kenswitch has provided secure and reliable financial services to millions of customers. This history of stability and experience has made us a trusted partner, ensuring broad and seamless access to payments across the country. Read More

Solutions and Services


Kenswitch provides highly efficient switching services by leveraging its extensive and robust network of connections with numerous Kenyan banks.

A 'switch' acts as a vital central hub that directs transaction messages between two different financial entities: the Issuer (the bank that issued the customer's card) and the Acquirer (the bank that operates the ATM or Point-of-Sale terminal).

Our Switching Services include:

Merchant POS
ATM
Agent Banking
eCommerce Acquiring


With more than 20 years of expertise in the Payment Card industry, Kenswitch has developed an unparalleled understanding of the regional business landscape and its evolving dynamics. This deep knowledge positions Kenswitch as the premier payment processor of choice across sub-Saharan Africa.

As a comprehensive, one-stop provider of processing services, Kenswitch delivers a robust portfolio of solutions designed to empower merchants, streamline operations, and enhance customer satisfaction. As a one-stop Processing services organization, our Portfolio offerings include:

—  Issuer Processing (Debit, Credit & Prepaid Cards)
Acquirer Processing (ATM, POS, Web)


Kenswitch Pay is a secure payment gateway for merchants and payment aggregators. Our checkout accepts mobile money, bank transfers, and online cards, giving your customers the freedom to pay their way. Beyond collection, our APIs for Send Money make it easy to disburse funds, pay suppliers, and settle across banks and wallets.


The Kenswitch Card is a proprietary card issued by Kenswitch and accepted across our network. We also host and issue branded cards on behalf of financial institutions—helping banks, SACCOs, MFIs, and fintechs launch secure, cost-effective card programs with ease.

KORS – Kenswitch Online Resolution System
Smarter, Faster, Fairer Dispute Resolution
KORS (Kenswitch Online Resolution System) is a secure and automated Online Dispute Resolution Tool that empowers financial institutions, merchants, and service providers within the Kenswitch network to resolve disputes seamlessly and transparently. Features & Benefits


KIMT – Kenswitch Insight Monitoring Tool
Realtime Insights for Smarter Decision Making
The Kenswitch Insight Monitoring Tool (KIMT) is a powerful analytics and monitoring platform designed to provide member banks, financial institutions, and merchants with actionable insights on transactions across the Kenswitch network. KIMT delivers real-time visibility, performance tracking, and compliance monitoring to support faster, data-driven decisions. Features & Benefits

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Get In Touch

  • Physical Address: 
    5th Floor, Pitman House, Off Jakaya Kikwete Road

  • Postal Address:
    P.O. Box 28364 -00100 Nairobi, Kenya

  • Phone:
    +254 (0) 725 232 244

    Email: 
    info@kenswitch.com

Our Partners

OUR PARTNERS

We ensure world-class safety
for every transaction you make,
proactively adhering to PCI DSS
and ISO 27001 standards.

Contacts

  • 5th Floor, Pitman House
  • Off Jakaya Kikwete Road
  • P.O. Box 28364 -00100 Nairobi, Kenya
  • Phone: +254 (0) 725 232 244
  • Email: info@kenswitch.com 

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